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Web based consignment tracking system for a transportation company

The electronic tracking system offered the company to have online consignment information across the country and serve its customers in a better way never before.

 

Situation

A giant transportation company has its zonal, branch and transshipment offices located at every nook and corner of the country. PCs at their offices were used for dataprocessing and email transactions. With more than a hundred vehicles running round the clock, it was not an easy task to track the status of consignments. They required a reliable system that could let them to update and view the status of consignments round the clock.


Objective

The company required consistent and up-to-date information of the consignment details available to every transshipment, branch and zonal office. And the consignment bookings and delivery details have to be updated and reflected in the information available to everyone in the firm.

Solution

MeCOM provided a web based tracking system to enable each location of the transportation company equipped with PC to electronically obtain the consignment details in transit. The transshipment centres and other authorised users login in to MeCOM hub and access the online tracking system. Apart from tracking, they are allowed to create booking details, update the receipts and forward consignments. All the information is stored at secure and reliable MeCOM hub.

Software Features:

  1. Requires just a browser on a PC with modem to use the new system
  2.  Authenticates the user access with username and password
  3. User friendly Web Interface
  4.  Allows to track the consignments
  5. Authorised users can update consignment booking and delivery details online

Results

The online tracking system is the first of its kind to offer each of the branches of Transportation Company to access up-to-date information round the clock. Following are the key benefits of the solution :

  1. Reduce the communication operational cost
  2. Reduce the data processing task at the head office
  3. Streamline operations
  4. Increase the level of customer service
 
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