MeCOM’s unique Automatic File Exchange solution created a hassle free electronic communication environment for the company.

A large engineering products and services company operates both within and outside India with 26 branches and 350 stockists. Only a small portion of its stockist and branches used to exchange business documents such as Indents, Delivery Notes, Order information and Stock Position Via SWAN (Switchgear Wide Area Network) and its own network.

The firm required an easy, reliable and rapid way of communication between its branches and stockists. And it should have the capability of exchanging its business documents in a cost-effective and efficient way.

MeCOM delivered a solution that aimed at automating the file exchange procedure. This service enabled the company branches and stockists to exchange business documents from a source to any one or more destinations.

Users store documents that are required to send in a predefined local directory. The file exchange software enables the transmission of documents from a predefined directory to the nearest MeCOM Hub. These documents are then uploaded to the mapped directory for the respective stockist at MeCOM Hub. Stockists log in to MeCOM Hub to download those documents which are addressed to them.

Some of the key features of the Solution :
1. The software needs no human intervention.
2. Automatic dialing .
3. Automatic bi-directional file exchange between PC and MeCOM Hub.
4. Two-Tier security authentication.
5. Files are stored in application specific directory to cater further processing.
6. Error detection avoiding repeated file transfers.

The files are automatically transferred at predefined times without any human intervention. Electronic transfer of files massively reduced the cost and time for communication between branches and stockists. The company has now gained the ability to securely exchange business documents from anywhere in the country in a timely manner.