| Web
Based Consignment Tracking System For a Transportation Company |
| Client Case
Study |
|
The electronic
tracking system offered the company to have online consignment information
across the country and serve its customers in a better way never
before |
| Situation |
| A
giant transportation company has its zonal, branch and transshipment
offices located at every nook and corner of the country. PCs at
their offices were used for dataprocessing and email transactions.
With more than a hundred vehicles running round the clock, it was
not an easy task to track the status of consignments. They required
a reliable system that could let them to update and view the status
of consignments round the clock. |
| Objective |
| The company
required consistent and up-to-date information of the consignment
details available to every transshipment, branch and zonal office.
And the consignment bookings and delivery details have to be updated
and reflected in the information available to everyone in the firm.
|
| Solution |
| MeCOM
provided a web based tracking system to enable each location of
the transportation company equipped with PC to electronically obtain
the consignment details in transit. The transshipment centres and
other authorised users login in to MeCOM hub
and access the online tracking system. Apart from tracking, they
are allowed to create booking details, update the receipts and forward
consignments. All the information is stored at secure and reliable
MeCOM
hub. |
| Software
Features: |
1.
Requires just a browser on a PC with modem to use
the new system.
2. Authenticates the
user access with username and password.
3. User friendly Web
Interface.
4. Allows to track
the consignments.
5. Authorised users
can update consignment booking and delivery details online . |
| The
next phase of the project allows the end-customers of the Transportation
Company to track their own consignments via the Internet. |
|
| Results |
| The
online tracking system is the first of its kind to offer each of
the branches of Transportation Company to access up-to-date information
round the clock. |
| Following
are the key benefits of the solution : |
1. Reduce
the communication operational cost.
2. Reduce the data processing task at the head office.
3. Streamline operations.
4. Increase the level of customer service |