|
|
Welcome
to Customer Support of MeCOM |
| We're here to help! The doors
to our online customer service center are always open. |
| Providing superior support and services is critical
to ensuring that customers quickly and effectively use our solutions
and services. As a valued MeCOM
customer, we're committed to fully satisfying all
of your support needs, including; providing you with an experienced
technical staff, timely problem resolution, detailed technical answers,
and sound product advice. |
| In order to manage online customer care, especially
large volume of corporate aliases and high volume of email, we are
running special e-service software called Talisma, an eCRM package
from Aditi. This ensures monitor faults and nature of customer complaints
for further analysis, track customer information, complaints, and
queries in order better service the customer. |
| Availability |
| Business critical applications cannot afford downtimes
and hence our support team work round the clock to offer the required
support to our customers. Our support team will be available: |
1. 24
hours a day
2.
7 days a week
3.
365 days a year |
| E-mail :helpdesk@manipalecom.net
|
|